Special Notice – If You Are Under 18 Years Old
Field Upgrading Ltd. does not intentionally collect personal data of persons under 18 years old. If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). If you are under 18 years old and you wish to ask a question or use this Website in any manner that requires you to submit your personal information, please have your parent or guardian do so on your behalf.
Information Collection and Use
We collect and use personal information (including name, address, telephone number and email address) in order to, among other things: respond to queries or requests submitted by you; process orders or applications submitted by you; and administer or otherwise carry out our obligations in relation to any agreement you have with us.
We may use third parties to fulfill our obligations hereunder.
Providing You with Additional Information and Sharing Your Information
From time to time we may wish to use your personal information for purposes other than as set out in the above section headed “Information Collection and Use”.
For example, from time to time we may use the information you supply to us for, among other things: market research and tracking of sales data; informing you about our products and services, which may include contacting you by telephone; and giving the information to Field Upgrading affiliate companies, which may be located outside Canada, to enable them to send you information which may be of interest to you. In addition, from time to time we may provide your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located outside of Canada. These third parties may use this information for, among other things: market research and tracking of sales data; sending you information about their products and services; and giving the information to their affiliate companies to enable them to send you information which may be of interest to you.
We believe that these additional uses will be of benefit to you. However, we understand that you may not want us to use your information in this way. If this is the case, please let us know and we will use commercially reasonable efforts to take the necessary steps to stop the use of your information for such purposes. In addition, we will not use your information for these purposes if you have indicated that you do not wish us to use your information in this way when submitting the information. In all cases we will, however, continue to use your personal data for the purposes set out in the above section headed “Information Collection and Use” for so long as necessary.
Collection of Non-Personal Information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our Website. We may also aggregate details which you have submitted to the Website (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this Website.
We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this Website.
We may store some information (commonly known as a “cookie”) on your computer when you look at our Website. We are able to read these cookies for information purposes when you revisit our Website.
The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the Website, what parts of our Website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.
We use the cookie information to improve our knowledge of the use of our Website and to assist us in ascertaining whether the Website is operating at an optimal level.
You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilize some features of the Website.
E-mail and Feedback
Keeping Our Records Accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us.
Security of Your Personal Data
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.
Use of Your Personal Information Submitted to Other Websites
We cannot be responsible for the privacy policies and practices of other websites, notwithstanding whether you accessed the third party website using links from our Website or you linked to our Website from a third party website. We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.
Submitting the Personal Information of Others